SHIPPING AND RETURNS

Shipping

Our orders are dispatched within 1 - 3 working days if not earlier. Please allow a little more time during busy periods such as Christmas, Easter and sales due to the influx of orders. Should you need your order before a certain date please do not hesitate to contact us prior to placing your order. 

We offer a flat rate shipping cost of $6.95 Australia wide with free shipping for orders over $100, this is automatically calculated at the checkout.

 

Delivery

All our deliveries are tracked from the Gold Coast, Queensland. All our orders are shipped with Sendle who use multiple carriers to get your order to you as fast as possible.

 

Returns

Unfortunately orders cannot be returned due to change of mind. Should you receive your order and it has been damaged or incorrect please contact us within 3 business days. Should you wish to return items please contact us at 4pawsnaturaltreats@gmail.com

Returns that have been agreed by us:

The customer will need to pay the return shipping fee. 

Orders over 7 business days from delivery date cannot be returned 

 

International orders

Unfortunately at this stage we currently do not ship outside of Australia.